You need to print an urgent document. However, the Hp printer offline stops working when you try to print it. This happened to you?
Well, you are not the only one.
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It can be frustrating to receive an error code. Your printer is not able to print new jobs and will need to process the existing ones in order for you to get quality prints. This is a serious problem that must be resolved as soon as possible. We shouldn’t send any more printing requests to our offline printer until we are successful in returning them. You should stop printing jobs that is stuck in the print queue until your printer is available online. This article will show you how to quickly make your printer run using some amazing tricks and techniques. You can see the details here.
Basic Causes of the HP Printer Not Online Error
There are many possible cause for the Printer Unconnect error. There could be many reasons for the error.
- Install older drivers to protect your printer from your computer
- Communication gaps between PCs and Printers are a result of communication gaps between PCs and
- The same problem can also be caused by connectivity problem.
- A printer that is not properly set up can be caused by an error
Each scenario has a unique resolution process. For more information, take a look at this brief overview.
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Products for Productive Solutions to Repair HP Printer Offline Issue
Below is a list of ways you can get your printer online after turning off the HP Printer Offline. You don’t have to follow every step. Once you have solved the problem, move on to the next solution as outlined in the instructions. Because they are the easiest and require minimal technical knowledge, they are listed below. You might also want to take a look at this list:
Solution 1. To find out why your printer is always offline, use HP the Print and Scan Doctor
These are the tasks that you should complete:
- Use the “HP Print & Scan Doctor” application to identify the causes of your HP Printer Offline and resolve the issue.
- First, visit the official website to download the app.
- After you have downloaded HPPSdr.exe, click on it in the folder you downloaded it from. Then you can start the application.
- When prompted, choose “Yes” to confirm that the file originated from HP tech support. HP technical support team.
- Click on the “Start”, then choose your printer.
- If the printer name is not on the list, restart your printer and click “Retry” in the Print and Scan Doctor app
- The program will detect any problems with connections. Follow the prompt and click “Yes” if you are asked to enable printer update.
- Follow the prompts, then click “Yes” to make this printer your default printer.
The printer will start working once the status is change to “Offline” If the HP Printer is still offline then you can move to the next option.
Solution 2.
Follow these instructions if you wish to set your printer as default. Windows 10 users can follow the steps below. Before you start, ensure that you have completed the installation and download of the compatible updates for Windows 10.
- First, open Windows Search Box and type “Devices”.
- Next, choose Printers. Then, select Scanners and Printers.
- Make sure the box to the right of “Let Windows Manage my default printer” has not been check. Tap on the box to uncheck this box if it is.
- Choose the printer that you wish to use from the available printers
- If you have listed your printer multiple times, select the one with an online or idle state.
- Click Manage
- Next, click to change the default settings.
To determine if HP Printer is still offline, print again. For troubleshooting issues with the device that is showing inactive status, please refer to the next guide.
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Solution 3: Verify Your Printer Port And Windows Services Status
You must confirm that the printer is using the WSD port when you print at the next resolution. Here are the steps to confirm it.
- You can confirm by typing “Windows search” or asking Cortana for the control Panel to open. Click “View the devices and printers” to confirm.
- You can then right-click the printer and click “Printer Properties”, from the “Printer Properties” tab.
- Check the Port tab to see if your printer has been connect to the WSD port.
Follow the steps below if your printer uses WSD. If not, you can ignore them.
- Google Windows, ask Cortana for “Services”
- Scroll down the cursor to locate “Function Discovery Provider Hosting” and “Function Discovery Resource Publication”.
- Take a look at the Start and Status columns.
- If they are in operation, and the type is auto-based, then move on to the next step.
- If the screen appears blank, you can right-click the name and select “Properties”.
- Change the type of start up to Automatic
- Click on Start, then click on the status of your service and hit the “OK”.
- Go back to the Device and Printers section and press the “F5” key.
- To verify the status of your printer, click on the name.
- It’s fine if it’s online. You have solved your problem. If your issue is not resolve, please proceed to the next step.
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Solutions 4 – Review Your Connection
Your printer may be connect via your laptop. Make sure that the USB cable you are using to connect is in the right place. You may need to try another USB cable if the problem persists. Follow these steps if you are using the wireless network to connect to your printer.
- Turn off your printer, then turn it off again. Wait for 10 seconds before you unplug the power cable.
- Your operating system should be turn off.
- Make sure to connect the power cord of your printer to it in the correct way, and then turn on the printer.
- Take out the power cord from your wireless router.
- Wait 10 seconds before reconnecting it
- Your internet might not come up immediately.
- If it does, restart your computer.
- Use HP Smart software, the HP wireless configuration wizard or HP Smart software. Connect your printer to your network using HP Smart software
- To determine if connectivity issues are still present, print wireless reports
- This report can be found under Network Setting, or in the Wireless menu.
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Is the information you receive sufficient to enable you to change from HP printer Offline to online? If you don’t, don’t worry! You won’t waste your time. Our experts can offer expert advice. Contact our HP Customer Support Number and stay in touch with us. You can print any document without interruption when you have us as your support. Hence, let us handle your problem!
Commonly Asked Questions
How do I change my status for my HP Printer Offline to Online?
The status of your printer can be change to HP Printing Offline to online by unchecking “Use Printer Offline”. Check that the HP Printer is chosen as the default printer if your printer is not printing but show up offline.
Why is HP Printer Offline Displaying?
You can use your printer offline if this option is available on your Windows computer. This will allow you to get an HP Printer Offline. Your printer will not print if the USB cable is not properly connect.